Terms of Use

Last updated: October 24, 2026

Effective date: These Terms take effect for you at the moment you accept them, either by checking the acceptance box or by using the Service.

IMPORTANT NOTICE ABOUT ARBITRATION: PLEASE READ SECTION 18 CAREFULLY. It requires you and Expolious to resolve disputes through binding individual arbitration instead of lawsuits in court, with limited exceptions. You give up your right to a jury trial and your right to take part in a class action or other group or representative proceeding.

These Terms of Use (the "Terms") are an agreement between you and Expolious LLC ("Expolious," "we," "us," or "our"). They cover your use of the website at expolious.com and every service, page, worksheet, report, and result we provide through it (together, the "Service").

Please read these Terms carefully. Sections 5 (Acceptable Use), 6 (No FCRA Use), 14 (Indemnification), 15 (Disclaimers), and 16 (Limitation of Liability) limit our responsibility and give you important duties.

1. Acceptance of These Terms

1.1 You accept these Terms, and they take effect for you, at the moment you check the box to agree to them or first use the Service (including creating an account, uploading any file, or paying for a plan), whichever happens first. These Terms apply when you use the Service: when you upload resumes, submit a worksheet, order a job-seeker report, or pay for a plan or report. Simply browsing expolious.com does not bind you to these Terms. If you do not agree, do not use the Service.

1.2 If you use the Service for a company or other organization, you confirm that you have authority to bind that organization to these Terms. In that case, "you" and "Customer" mean both you and the organization.

1.3 Our Privacy Policy (Section 11) and any plan details or order terms shown when you buy also apply, and they form part of these Terms.

2. Eligibility and Accounts

2.1 Age and capacity. You must be at least 18 years old and legally able to enter a binding contract.

2.2 Business use. Employer features (batch uploads, worksheets, and rankings) are for businesses, recruiters, and other organizations, and for people acting for them, who are evaluating job candidates. The job-seeker page (Section 3.4) is for individuals reviewing their own resumes.

2.3 Accurate information. You agree to give accurate, current information and keep it up to date.

2.4 Account security. You are responsible for keeping your login details and the email address you use with the Service secure, and for everything that happens under your account. Tell us at ingrid@expolious.com right away if you think your account has been used without permission.

2.5 One person or entity. You may not share an account across separate organizations, resell access, or create accounts to get around limits, suspensions, or bans.

3. The Service

3.1 What Expolious does. Through our worksheet pages, an employer or other customer ("Customer") can upload a batch of resumes in PDF, DOC, DOCX, TXT, or RTF format, up to 1,000 resumes per submission. The Customer then chooses ranking variables and weights. Expolious processes the resumes against those choices and emails the results to the Customer as plain text.

3.2 Hiring framework presets. You may choose optional "hiring framework presets." These are groups of variables and weights that we designed, inspired by ideas in published books on hiring and teamwork. They are starting points only. You decide whether to use, change, or ignore them, and you are responsible for the variables and weights you finally use. See Section 12.3 about third-party authors.

3.3 Decision support only. The rankings, scores, and results from the Service are informational decision-support tools only. They are not hiring recommendations, they are not an assessment of any person's fitness, character, or worth, and they are not a substitute for your own judgment. In particular:

• (a) You alone make every hiring decision. The Customer is solely responsible for all decisions about recruiting, interviewing, hiring, promoting, rejecting, or any other employment action, and for how it uses any result.
• (b) Results depend entirely on the files you upload and the variables and weights you choose. Different choices produce different results.
• (c) Resume parsing and automated ranking can be wrong, incomplete, or inconsistent. Text may be misread, formatting may be lost, and qualified candidates may be ranked low.
• (d) You should have a person meaningfully review every candidate, and must do so wherever the law requires it. Do not reject anyone based only on the Service's output.
• (e) Red flags are prompts to confirm details. The optional "Red Flags (details to confirm)" preset highlights resume details you may want to confirm yourself, such as unclear dates or claims we do not verify. A red flag means verify; it is not grounds for rejection on its own, and it is not a finding of dishonesty. You must verify any concern yourself before relying on it.

3.4 Job-seeker resume reports. On our job-seekers page, individuals can upload their own resume and get a report about it. Reports are general, automated feedback. They are not career, legal, or professional advice, and they do not guarantee interviews, offers, or any other outcome. You may upload only your own resume, or one you are authorized to submit. The Resume Review & Fix Report costs $5.95; the Report + Re-check bundle costs $10.95 and includes a second report after you edit, which must be submitted within one month of the original order. Both are paid once through PayPal, are not subscriptions, and do not renew (see Section 10.5). You may optionally upload a PDF of your own LinkedIn profile; we compare only the PDF you upload and never look up, access, or scrape LinkedIn profiles ourselves. Hobby and interest coaching in job-seeker reports is advice only; hobbies are never scored or used to infer personality in employer rankings.

3.4A Free Resume Builder. At expolious.com/build-my-resume, individuals can answer questions about their own work history and get an AI-written resume draft to edit and copy as plain text for free. Drafts are written by AI, not reviewed by a person, and may contain mistakes; you are responsible for checking that everything in your resume is true and accurate before you use it. You may use the builder only for your own resume. The builder is not career or professional advice and does not promise interviews, offers, or any other result. Expolious does not use resumes made with the builder in employer screening or rankings and gives them no advantage. Use is limited to one free resume per email address per 7 days, plus reasonable per-visitor and site-wide limits; we may change or end the free builder at any time. Interviews and drafts are deleted after 7 days, as described in the Privacy Policy.

3.4B Designed Resume PDF. For a one-time $5.95 payment (or the price shown at checkout), we lay out your Resume Builder resume in the design you choose and email it to you as a PDF. It uses the words in your edited draft; no person reviews or edits it, and it is separate from the Resume Report, which gives feedback on your resume. The PDF is generated automatically and emailed right after your payment is confirmed. Because the Designed Resume PDF is delivered instantly, it is non-refundable once delivered. If it doesn’t arrive or the file is damaged, contact us and we’ll resend or fix it. Nothing in this section limits any buyer-protection or chargeback rights you have through PayPal or your card issuer. Payment is processed by PayPal under PayPal’s terms. A Designed Resume PDF has no effect on any employer’s Expolious ranking.

3.5 Email delivery. Results are sent by ordinary email as plain text. Email is not a fully secure channel. You are responsible for giving us a correct address and for securing the mailbox that receives results. We are not responsible for results that are delayed, lost, filtered as spam, or seen by someone else after we send them.

3.6 Changes to the Service. We may add, change, or remove features, variables, presets, file-format support, or limits at any time. We may also pause the Service for maintenance or for reasons outside our control.

4. Customer Responsibility for Legal Compliance

4.1 Your compliance duty. Employment and hiring are heavily regulated. The Customer, not Expolious, is solely responsible for making sure its use of the Service, and every hiring decision it makes, follows all laws that apply. These include, for example:

• (a) Title VII of the Civil Rights Act of 1964 (race, color, religion, sex, including pregnancy, sexual orientation, and gender identity, and national origin);
• (b) the Age Discrimination in Employment Act (ADEA);
• (c) the Americans with Disabilities Act (ADA), including duties to provide reasonable accommodations in the application process;
• (d) the Genetic Information Nondiscrimination Act (GINA), the Immigration and Nationality Act's anti-discrimination provisions (including citizenship-status and national-origin discrimination), the Uniformed Services Employment and Reemployment Rights Act (USERRA), and Section 1981 of the Civil Rights Act of 1866;
• (e) state and local fair-employment laws, such as Hawaii Revised Statutes Chapter 378, and similar laws where the job or candidates are located, including laws limiting questions about criminal history, salary history, or credit;
• (f) laws on automated or AI tools in hiring, such as New York City Local Law 144 (bias audits and candidate notices for automated employment decision tools), Illinois HB 3773 (amending the Illinois Human Rights Act on employers' use of artificial intelligence), and any similar laws in force now or later; and
• (g) privacy, data-protection, and record-keeping laws that apply to candidate information.

4.2 Audits, notices, and accommodations. If any law requires a bias audit, an impact assessment, candidate notice or consent, an alternative selection process, an accommodation, or record-keeping before or while you use an automated tool, you are responsible for doing it. Expolious does not do these things for you unless we expressly agree to in a separate signed writing.

4.3 No legal advice. Nothing in the Service, our presets, or our communications is legal advice. Talk to your own lawyer about your hiring practices.

5. Acceptable Use

5.1 No discrimination. This rule is strict. You must not use the Service, directly or indirectly, to screen, filter, rank, score, sort, prefer, disfavor, or exclude any candidate based on a protected characteristic or a proxy for one.

"Protected characteristics" include race; color; national origin; ancestry; citizenship or immigration status (unless a specific law requires you to consider it for the particular job); religion or creed; sex; gender identity or expression; sexual orientation; pregnancy, childbirth, or related conditions; marital or family status; age; physical or mental disability; genetic information; military or veteran status; arrest or court record (except as the law allows); and any other characteristic protected by federal, state, or local law where you or the candidate are located.

"Proxies" are variables, keywords, or weights picked to stand in for a protected characteristic, or that you know or should know will have that effect. Examples include a candidate's name, photo, birthplace, country of origin, native language, accent-related terms, graduation year used to estimate age, membership in religious or ethnic organizations, or home address used to infer race or national origin.

Examples of prohibited use:

• Setting up variables or keywords to exclude or rank down all applicants from a particular country, for example excluding everyone who is Swedish or who lists Sweden as a country of origin.
• Ranking down candidates whose resumes suggest they are over a certain age, or whose graduation dates suggest an older or younger age.
• Filtering out candidates who mention a disability, a medical condition, a pregnancy, a religious holiday, or military service.
• Using names or language to guess at ethnicity, religion, or sex and then ranking on that guess.

5.2 Other prohibited uses. You also must not:

• (a) use the Service for any unlawful, fraudulent, deceptive, or harassing purpose;
• (b) upload resumes or personal information you have no right to upload (see Section 7);
• (c) use the Service to profile, track, or build databases of people for any purpose other than evaluating applicants for real job openings;
• (d) sell, share, or publish candidate rankings or results about identifiable people, except as needed inside your own lawful hiring process;
• (e) use the Service for any purpose described in Section 6 (FCRA);
• (f) upload any prohibited file or content described in Section 8;
• (g) try to probe, scan, or test the Service's vulnerabilities, get around security or usage limits, or access other users' data;
• (h) overload or disrupt the Service, including through automated scripts, bots, or scraping not authorized by us;
• (i) copy, reverse-engineer, decompile, or try to extract the Service's source code, ranking logic, or presets, except where the law expressly allows this despite this restriction;
• (j) use the Service or its output to build a competing product; or
• (k) help or encourage anyone else to do any of the above.

5.3 Your responsibility for configurations. You are fully responsible for every variable, keyword, weight, and preset you choose or change, and for the results of using them. Expolious may, but is not required to, warn about, block, or reject configurations it believes may break this Section 5.

6. No FCRA Use; Not a Consumer Report

6.1 Expolious is not a "consumer reporting agency," and the Service and its results are not "consumer reports," as those terms are defined in the federal Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681 et seq., or any similar state law. Expolious does not gather information about candidates from outside sources. It processes only the files you choose to upload.

6.2 You must not use the Service or any result, in whole or in part, as a factor in deciding a person's eligibility for credit, insurance, employment, housing, or any other purpose covered by the FCRA in a way that would make it a consumer report. You also must not use the Service to obtain background checks, criminal history, credit history, or other investigative information about anyone.

6.3 If you need consumer reports or background checks, use a properly registered consumer reporting agency and follow the FCRA's disclosure, authorization, and adverse-action rules.

7. Your Representations About Candidate Data

Each time you upload resumes or other candidate information, you represent and promise that:

• (a) you obtained the information lawfully, for example because the candidates applied to you or gave it to you or your authorized recruiter for a specific job opening;
• (b) you have every right, permission, consent, and legal basis needed to share the information with Expolious and have it processed as described in these Terms and our Privacy Policy;
• (c) you have given candidates every notice required by law, including notice of automated or AI-assisted evaluation where required (for example, under NYC Local Law 144 or Illinois law), and you have obtained every consent required by law;
• (d) you will upload only information that is reasonably needed to evaluate candidates, and you will not deliberately include sensitive information such as Social Security numbers, financial account numbers, medical records, or photos unless the law requires it; and
• (e) your upload and our processing of it as described will not violate any law, contract, or person's rights.

8. Prohibited Uploads and Files

8.1 You must not upload any file that:

• (a) contains viruses, malware, ransomware, spyware, worms, trojan horses, or other harmful code;
• (b) contains macros, embedded scripts, active content, or executable code. This includes macro-enabled documents, even ones renamed to an allowed extension;
• (c) is disguised as an allowed file type or is built to exploit a document parser;
• (d) contains content that is unlawful, defamatory, obscene, or infringes another person's rights; or
• (e) is not actually a resume or application material for a job candidate (on the employer side) or your own resume (on the job-seeker side).

8.2 Only PDF, DOC, DOCX, TXT, and RTF files are accepted, up to 1,000 resumes per submission or any lower limit for your plan. We may scan, quarantine, reject, or delete any file, and we may refuse to process any submission, without notice.

9. Monitoring, Suspension, Termination, and Refusal of Service

9.1 Monitoring. To run the Service, keep it secure, and enforce these Terms, we may monitor and review use of the Service. This includes account activity, uploaded files, and the variables, keywords, weights, and presets you choose. We may use automated tools to do this. We are not required to monitor and are not responsible for catching every misuse.

9.2 Suspension and termination. We may suspend, limit, or terminate your access to all or part of the Service, with or without notice, if we reasonably believe that:

• (a) you have broken these Terms, especially Sections 5 through 8;
• (b) your use may be unlawful, discriminatory, or harmful to candidates, other users, Expolious, or third parties;
• (c) a payment has failed, been reversed, or been disputed; or
• (d) we are required to by law or a government request.

9.3 Refusal of service. We may refuse to provide the Service to anyone, or refuse to process any submission, for any lawful reason.

9.4 Your right to stop. You may stop using the Service at any time. To close your account, contact ingrid@expolious.com. Purchases are one-time payments, so there is nothing to cancel, and any unused purchase expires as described in Section 10.3.

9.5 Effect of termination. When access ends, your right to use the Service ends. If we terminate for your breach, any unused purchase is forfeited. The following sections continue after termination: 4 through 7, 10.7 (for amounts owed), 11, 12, and 14 through 20.

9.6 Reporting. If we believe use of the Service broke the law, we may keep relevant records and share them with law enforcement or regulators as the law allows or requires.

10. Plans and Payments

10.1 Plans: one batch, one price. Employer plans are one-time, per-batch purchases, not subscriptions. Each purchase pays for one batch submission of up to the number of resumes listed below. Prices are in U.S. dollars:

The "Unlimited" plan has no plan cap on the number of resumes, but each submission is still subject to the technical limit of 1,000 resumes per submission (Section 3.1), to these Terms, and to reasonable fair-use and anti-abuse limits. We may limit how often the Free plan can be used.

10.2 Payment through PayPal. All payments are made through PayPal. Your use of PayPal is governed by its own terms and privacy policy. Expolious does not receive or store your full card or bank account details. You authorize us and PayPal to charge the payment method you choose for each purchase, plus any applicable taxes. You must pay before a paid batch is processed.

10.3 Purchases expire after one month. Each purchase must be used within one (1) month of the purchase date. If you have not submitted the batch you paid for by then, the purchase expires and can no longer be used. Paid orders include a private access link, valid for the same one-month period, that lets you submit your plan's remaining resume allowance in additional submissions; keep it private, because anyone who has it can use your remaining allowance.

10.4 No subscriptions or automatic renewals. Plans do not renew automatically, and we will not charge you again unless you make a new purchase. If you want to process another batch, you will need to buy another plan.

10.5 Job-seeker reports. The Resume Review & Fix Report for individuals costs $5.95, and the Report + Re-check bundle costs $10.95. Each is a one-time payment through PayPal, is not a subscription, and does not renew.

10.6 Price changes. We may change prices, plans, or plan limits at any time. Changes do not affect a purchase you have already completed, as long as you use it within the period in Section 10.3.

10.7 Taxes and billing disputes. You are responsible for any taxes that apply other than taxes on our income. If you think a charge is wrong, please contact us at ingrid@expolious.com before you file a chargeback or payment dispute so we can try to fix it.

11. Data Handling and Privacy

11.1 Privacy Policy. Our Privacy Policy at /privacy.html explains how we collect, use, and protect personal information.

11.2 Hosting. Uploaded files and related data are stored and processed on servers provided by our hosting provider (currently Namecheap), and results pass through our email provider when we send them. Payments are handled by PayPal, which processes your payment details under its own privacy policy. We receive only limited transaction information from PayPal, such as your name, email address, the amount, and the transaction status.

11.3 Retention and deletion. We aim to delete uploaded resume files within 30 days after the submission is processed. We may keep them for less time, or longer if the law requires it, if needed for security or to investigate misuse, or if there is a legal claim. Limited account, billing, and usage records may be kept longer as described in the Privacy Policy. Results already emailed to you are outside our control once sent. You are responsible for keeping, securing, and deleting them as the law requires.

11.4 Our role for candidate data. For candidate information you upload, you decide why and how it is processed, and we process it on your behalf to provide the Service. You are responsible for answering candidates' requests about their information. We will reasonably help where required. Candidates who contact us directly may be referred to you.

11.5 Use of data. We use uploaded data only to provide, secure, maintain, and improve the Service, to enforce these Terms, and to meet legal obligations. We do not sell candidate resumes. We may use aggregated or de-identified information that does not identify any person or customer to operate and improve the Service.

11.6 Security. We use reasonable measures to protect data, but no system is perfectly secure. You are responsible for deciding whether the Service's security, including plain-text email delivery, is suitable for your data.

11.7 Data requests. To ask for early deletion or other data help, contact ingrid@expolious.com.

12. Intellectual Property and Third-Party Frameworks

12.1 Our property. Expolious and its licensors own the Service. This includes the website, software, ranking methods, worksheets, presets, designs, text, and logos, along with all related intellectual property rights. Subject to these Terms, we give you a limited, non-exclusive, non-transferable, revocable right to use the Service for its intended purpose. We reserve all rights not expressly granted.

12.2 Your content. You keep whatever rights you have in the files you upload. You give Expolious a limited license to host, copy, process, analyze, and transmit those files only as needed to provide the Service and as described in Section 11. You may use the results you receive for your own lawful internal hiring purposes.

12.3 Third-party frameworks and non-affiliation. Some optional hiring framework presets are inspired by ideas from published books by third-party authors, including works by Patrick Lencioni and John C. Maxwell. These presets are Expolious's own interpretations, made for convenience. Expolious is not affiliated with, endorsed by, sponsored by, or connected in any way with Patrick Lencioni, John C. Maxwell, The Table Group, the Maxwell Leadership organizations, or their publishers. All book titles, author names, and related trademarks belong to their respective owners and are used only to identify the source of inspiration. The presets do not reproduce those works, and they are not an authoritative or approved application of them. If you want the authors' actual frameworks, read the original works.

12.4 Feedback. If you send us suggestions or feedback, we may use them without any obligation to you.

13. Third-Party Services

The Service relies on third parties, such as our hosting provider (Namecheap), our email provider, and our payment processor (PayPal). We are not responsible for their services, outages, or acts. Their own terms may apply to you.

14. Indemnification

14.1 You agree to defend, indemnify, and hold harmless Expolious LLC, its owner(s), members, managers, employees, contractors, and agents (the "Expolious Parties") from and against any and all claims, demands, lawsuits, government investigations or charges (including charges filed with the EEOC, the Hawaii Civil Rights Commission, or any other agency), losses, damages, fines, penalties, settlements, judgments, costs, and expenses, including reasonable attorneys' fees, that arise out of or relate to:

• (a) any claim that you, or anyone acting for you, discriminated against any applicant or employee, or caused a disparate impact on them, including claims under Title VII, the ADEA, the ADA, GINA, state or local fair-employment laws, or AI-in-hiring laws, whether or not the Service was used in the process;
• (b) your hiring, employment, or other decisions, or how you used any ranking or result;
• (c) the variables, keywords, weights, or presets you chose or changed;
• (d) your breach of these Terms, including Sections 4 through 8;
• (e) your failure to give required notices, obtain required consents, conduct required bias audits or assessments, or provide required accommodations;
• (f) the files and data you uploaded, including any claim that you had no right to upload them or that they violate someone's privacy or intellectual property rights;
• (g) any use of the Service in violation of the FCRA or similar laws; or
• (h) your violation of any law or third-party right.

14.2 Process. We will notify you of any claim we seek indemnity for, although a delay in notice relieves you of your obligations only to the extent the delay actually harms your defense. We may choose our own lawyers to take part in or control the defense at your expense if we reasonably believe your interests conflict with ours. You may not settle any claim that admits fault for, or places any obligation on, an Expolious Party without our written consent.

15. Disclaimers

15.1 THE SERVICE AND ALL RESULTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." To the fullest extent the law allows, Expolious disclaims all warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and those arising from course of dealing or usage of trade.

15.2 Without limiting the above, Expolious does not warrant or promise that:

• (a) any ranking, score, report, or result is accurate, complete, reliable, or consistent;
• (b) the Service or its results are free of bias, or will not produce a disparate impact on any group;
• (c) any preset reflects best practices, validated selection methods, or the views of any author;
• (d) use of the Service will satisfy any law, audit requirement, or legal standard, or will lead to good hires;
• (e) every resume will be parsed correctly or every file will be processed; or
• (f) the Service will be uninterrupted, timely, secure, or error-free, or that emails will be delivered.

15.3 You are responsible for independently checking any result before relying on it.

16. Limitation of Liability

16.1 To the fullest extent the law allows, the Expolious Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, revenue, business, goodwill, or data, or for the cost of substitute services, arising from or relating to these Terms or the Service. This applies even if we were told such damages were possible.

16.2 To the fullest extent the law allows, the total liability of all Expolious Parties for all claims arising from or relating to these Terms or the Service will not exceed the total fees you actually paid Expolious for the Service in the twelve (12) months before the event giving rise to the claim. If you paid nothing, for example on the Free plan, our total liability is limited to zero U.S. dollars ($0), or to the minimum amount required by law if that is more.

16.3 These limits apply to every theory of liability, including contract, tort (including negligence), strict liability, and statute. They apply even if a limited remedy fails of its essential purpose.

16.4 Some laws do not allow certain warranties to be excluded or certain damages to be limited. In that case, these limits apply to the fullest extent permitted. Nothing in these Terms limits liability that the law does not allow to be limited, such as liability for fraud.

17. Changes to These Terms

We may update these Terms from time to time. If we do, we will post the updated version on expolious.com and change the "Last updated" date. For material changes, we will try to give reasonable notice, for example by email or a notice on the site. Changes take effect when posted unless we say otherwise. If you keep using the Service after changes take effect, you accept the updated Terms. If you do not agree, stop using the Service and do not make further purchases. Changes to Section 18 will not apply to any dispute that one of us has already notified the other about before the change was posted.

18. Dispute Resolution, Binding Arbitration, and Governing Law

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

18.1 Informal resolution first. Before starting arbitration or any other proceeding, the party with the dispute must send written notice to the other, describing the dispute and the relief requested. Send notices to us at ingrid@expolious.com. We will send notices to you at your account email address. Both parties agree to try in good faith to resolve the dispute informally for at least 30 days after the notice is received. Any time limit for bringing a claim is paused during this 30-day period.

18.2 Agreement to arbitrate. By accepting these Terms or using the Service, you and Expolious agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with Expolious (a "Dispute") will be resolved by final and binding individual arbitration, not by a lawsuit in court, except as stated in Section 18.7. This applies to claims of every kind, including contract, tort, statutory, fraud, and misrepresentation claims, and to claims that arose before you accepted these Terms.

18.3 Class-action waiver. You and Expolious agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. The arbitrator may award relief only in favor of the individual party seeking it, and only to the extent needed to provide relief for that party's individual claim.

18.4 Jury-trial waiver. You and Expolious each waive any right to a trial by jury for any Dispute, including any Dispute that ends up in court for any reason.

18.5 Arbitration rules. The arbitration will be administered by the American Arbitration Association ("AAA") under the rules in effect when the arbitration is filed, as modified by this Section 18:

• (a) if you are using the Service for a business or other organization (including every employer Customer), the AAA Commercial Arbitration Rules apply; and
• (b) if you are an individual using the Service for personal, non-business purposes (including a job seeker buying a resume report), the AAA Consumer Arbitration Rules apply, together with the AAA's consumer fee schedule.

The AAA rules are available at www.adr.org. A single arbitrator will decide the Dispute. Fees are paid as the applicable AAA rules and fee schedule provide, except as the arbitrator awards otherwise under those rules or applicable law.

18.6 Seat and hearings. The arbitration will be seated in Honolulu, Hawaii. If the AAA rules allow, the arbitrator may hold the hearing by video or phone, or decide the Dispute on written submissions. For an individual consumer, any in-person hearing may instead be held in the county where the consumer lives, if the applicable AAA Consumer Arbitration Rules require it. The arbitrator's award is final and binding, and judgment on the award may be entered in any court with jurisdiction.

18.7 Exceptions: small claims and intellectual property. Despite Section 18.2:

• (a) either party may bring an individual claim in small-claims court (such as the Small Claims Division of the District Court of the First Circuit, State of Hawaii), as long as the claim stays there and proceeds only on an individual basis; and
• (b) either party may bring a lawsuit in court seeking injunctive or other equitable relief to protect its intellectual property rights, or to stop unauthorized access to or misuse of the Service (including misuse of the Service's software, ranking methods, or presets).

Any court action allowed by this Section 18.7 must be brought in the state courts located in Honolulu, Hawaii, or in the United States District Court for the District of Hawaii, and both parties consent to the jurisdiction of those courts for that purpose.

18.8 Who decides. The arbitrator decides all questions about the interpretation, scope, applicability, and enforceability of this agreement to arbitrate, except that a court, not the arbitrator, decides any question about the validity, scope, or enforceability of the class-action waiver in Section 18.3.

18.9 If part of this section is unenforceable. If the class-action waiver in Section 18.3 is found unenforceable for any claim or request for relief, then that claim or request (and only that one) will be separated and decided in court under Section 18.7's venue rules, after all individual arbitrable claims are decided. It will not be arbitrated on a class basis. If any other part of this Section 18 is found unenforceable, the rest of it still applies.

18.10 Time limit. To the extent the law allows, any claim must be brought, in arbitration or small-claims court, within one (1) year after it arises, or it is permanently barred.

18.11 Governing law. These Terms, and any Dispute, are governed by the laws of the State of Hawaii, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this Section 18. Federal law also applies where relevant.

19. General Terms

19.1 Entire agreement. These Terms, together with the Privacy Policy and any plan terms shown when you buy, are the entire agreement between you and Expolious about the Service.

19.2 Severability. If any part of these Terms is found unenforceable, that part will be enforced to the maximum extent possible, and the rest of the Terms stays in effect.

19.3 No waiver. If we do not enforce a right right away, we have not waived it.

19.4 Assignment. You may not transfer these Terms without our written consent. We may transfer them in connection with a merger, acquisition, or sale of assets, or to an affiliate.

19.5 Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control, including hosting or email outages, internet failures, natural disasters, or government action.

19.6 Relationship. Nothing in these Terms makes Expolious your employee, agent, employment agency, partner, or joint venturer. Expolious does not recruit, refer, or place candidates.

19.7 Notices. We may send you notices by email to your account address or by posting them on the Service. Legal notices to us must be sent to the contact details in Section 20.

19.8 Headings. Headings are for convenience only. "Including" means "including without limitation."

20. Contact Us

If you have questions about these Terms, want to report misuse, or need to send a legal notice, please contact:

Expolious LLC
Attn: Cyrano Bergerac
Mailing address: Expolious LLC, PO Box 224, HVNP, HI 96718
Email: ingrid@expolious.com
Website: expolious.com

Last updated: October 24, 2026